Expert Article

AI in the processing of incoming documents

Artificial intelligence is transforming the processing of incoming documents. But alongside technological opportunities, legal and organizational questions are increasingly coming into focus.

Organizations today face the challenge of efficiently handling a growing volume of incoming documents across multiple channels. What once started with OCR and rule-based systems has evolved through machine learning and now into generative AI.

While traditional approaches primarily recognize patterns, modern AI enables a deeper understanding of content, context, and relationships. But with these new capabilities come important questions:

  • What is technically feasible and meaningful?
  • What is legally permitted?
  • How can risks and responsibilities be effectively managed?

In this expert article, David Rosenthal, MLaw, Partner at VISCHER, explains the conditions under which the use of AI is permitted and what organizations need to pay particular attention to.

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