At its Baden site, Axpo processes around 40,000 physical mail items every year. Together with Arcplace, the incoming mail process was centralized, digitized and automated using an AI-powered IDP platform. Documents are identified, classified and routed to the appropriate recipients and target systems.

Fewer manual tasks, greater transparency and a stable, scalable process that reduces the workload for internal teams and provides the foundation for a future rollout to additional Axpo locations.

Download the full case study to discover how Axpo and Arcplace transformed the physical incoming mail process.