Dossiers represent collections of different kinds of documents related to a specific subject. Most companies work with dossiers, irrespective of their size or business sector, for example: personnel dossiers, customer dossiers, student dossiers, patient dossiers, project dossiers, case dossiers, transport dossiers, property dossiers, tenancy contract dossiers.
In this digital age, the challenge is to manage and archive such dossiers electronically (E-Dossier). Users have different requirements with regard to how the new system should simplify and improve their work processes. What's more, legal regulations exist for the management and retention of some documents, which must be complied with. In order to be able to fulfil these requirements, a Document Management or Enterprise Content Management System (DMS/ECM) is used.
With the help of electronic dossiers, customers receive a complete and up-to-date overview of the dossier content and also benefit from numerous helpful functions, such as:
- Comprehensive search functions
- Legally compliant document archiving
- Access control based on an authorisation concept
- Integration in existing business applications
- Integration in Microsoft Office and Outlook
Arcplace has many years of experience in building E-Dossier solutions and can fulfil a wide range of requirements.
E-Dossiers Examples
Personnel
Dossiers
HR departments and managers require simple, fast and secure access to personnel dossiers.
Customer
Dossiers
Higher efficiency and improved customer service thanks to instantaneous access to all customer documents.
Property
Dossiers
The use of electronic property dossiers simplifies work processes and offers rapid and secure access to the required documents.
Student
Dossiers
The retention periods for student dossiers may differ based on the respective cantonal regulations.
White Paper
Personnel E-Dossiers and the Law
Legal requirements for the electronic personnel dossier
Case Study
Raiffeisen
Raiffeisenbank Aarau-Lenzburg digitizes its customer dossiers
Video: Digital Transformation at Livit
See how we helped Livit to digitize 150’000 rental contract dossiers.
In the movie a Livit employee explains, which efficiency wins and optimizations have been obtained for the company and the employees.