Dossiers represent collections of different kinds of documents related to a specific subject. Most companies work with dossiers, irrespective of their size or business sector, for example: personnel dossiers, customer dossiers, student dossiers, patient dossiers, project dossiers, case dossiers, transport dossiers, property dossiers, tenancy contract dossiers.
In this digital age, the challenge is to manage and archive such dossiers electronically (E-Dossier). Users have different requirements with regard to how the new system should simplify and improve their work processes. What's more, legal regulations exist for the management and retention of some documents, which must be complied with. In order to be able to fulfil these requirements, a Document Management or Enterprise Content Management System (DMS/ECM) is used.
With the help of electronic dossiers, customers receive a complete and up-to-date overview of the dossier content and also benefit from numerous helpful functions, such as:
- Comprehensive search functions
- Legally compliant document archiving
- Access control based on an authorisation concept
- Integration in existing business applications
- Integration in Microsoft Office and Outlook
Arcplace has many years of experience in building E-Dossier solutions and can fulfil a wide range of requirements.
