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White Paper - FSI organizations

Archiving e-communications

Email / IM Archiving

Companies face the challenge of implementing a strategy to tame the growth of electronic messaging and to satisfy the communication data retention regulations. To address these challenges, Arcplace offers email and instant messaging archiving solutions.

Depending on the email and/or instant messaging system used, the specific archiving requirements, and the company strategy, Arcplace will help customers to design and implement the optimal archiving solution. Arcplace distinguishes between two methods of archiving: so-called mailbox archiving and journal archiving.

The purpose of mailbox archiving is to ease the burden on the email system by moving old email data into an archive. In addition, personal user archives (PST/NSF) can also be imported into the mailbox archive. The data is easy to access for users and no training is necessary.

The purpose of journal archiving is to store messages (emails and/or instant messages) in accordance or in compliance with data retention laws and regulations. The entire stream of incoming and outgoing messages is copied to the journal archive. These messages are typically stored on legally compliant storage systems. To enable customers to search this collected data more efficiently, the solution includes comprehensive and efficient e-discovery capabilities.

 

Instant Messaging Archiving

The use of instant messaging has gained in importance in many companies over the past years. Studies have shown that business-critical information is nowadays increasingly being shared by both email and instant messaging.

Arcplace, with its archiving solutions, offers customers to archive this information continuously and automatically. This allows the information to remain preserved and traceable. This allows the information to remain preserved and traceable. If there are any queries, the archived messaging data can be searched efficiently using specialized e-discovery functionality.

Messages from the following platforms can be archived (non exaustive list):

  • Skype for Business
  • Cisco Jabber
  • Thomson Reuters
  • Bloomberg
  • Symphony
  • Salesforce Chatter
  • Facebook
  • Twitter

Flexible implementation models

The efficient Email / IM Archiving solutions offered by Arcplace can be implemented using different models. In addition to conventional on-site installations, customers can choose between the "Managed" or "Cloud" service models. In the case of a managed service, the solution is provided on the customer's premises while being operated and managed by Arcplace. In the case of a cloud-based service, the solution is offered from Arcplace's datacenters.

 
Flexible implementation models

Veritas Enterprise Vault product information:

 Overview
 Exchange Archiving
 Notes Archiving
 File Archiving
 SharePoint Archiving
 Discovery Accelerator

More:

 Case Studies: Email Archiving

 

White Paper:

Swiss archiving laws and regulations

Legal framework surrounding the subject of digital archiving in Switzerland
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