November 6th, 2014

Frankfurter Bankgesellschaft archives its emails with Arcplace

Frankfurter Bankgesellschaft has implemented an advanced email archiving solution from Arcplace to ease the load on its internal email system, and to comply with legal directives issued by the Swiss Financial Market Supervisory Authority (FINMA) as regards storing electronic correspondence.

Frankfurter Bankgesellschaft


Overloaded email infrastructure and legal directives

The email system at Frankfurter Bankgesellschaft was built on Microsoft Exchange and Microsoft Outlook and was rapidly approaching its performance limits. This was partly because there was no automatic email archiving. For reasons of compliance, in the past, email traffic had only been recorded using the Microsoft Exchange journaling function. This method was not in compliance with newly issued FINMA directives.

Email archiving solution based on Symantec Enterprise Vault

Thanks to a new Symantec email archiving solution implemented by Arcplace, Frankfurter Bankgesellschaft was able to confidently overcome these challenges. Today its employees have email inboxes with virtually unlimited capacity. The user-friendly solution is integrated seamlessly with Microsoft Exchange and Microsoft Outlook. It meets all current compliance requirements and offers excellent flexibility. It allows and enables extensive research (e-discovery) to be carried out quickly and reliably with the help of high-performance search and filter options. Emails are stored within the bank in accordance with the law. One particular advantage of this solution is that archived emails remain permanently visible to employees, and can be instantly viewed and recovered. "All our goals in terms of easing the load on the system and fulfilling compliance requirements were achieved", says Oliver Hitz, System Administrator at Frankfurter Bankgesellschaft Switzerland.

About Frankfurter Bankgesellschaft

Frankfurter Bankgesellschaft is a private bank with headquarters in Zurich and a subsidiary in Frankfurt am Main. As a subsidiary of one of the world's largest financial groups, Sparkassen-Finanzgruppe Deutschland, the bank offers German and Swiss clients a comprehensive portfolio of services with a focus on private banking and wealth management.

Arcplace AG

Swiss company Arcplace AG is a specialized IT service provider in the information management and archiving industry. Arcplace's portfolio includes solutions for the scanning, management and archiving of documents as well as the protection and archiving of data. By combining the latest technologies with innovative service models like Managed Services, Cloud Services or Business Process Outsourcing, Arcplace can provide optimal solutions for companies of any size.

Since its founding in 2006, Arcplace has implemented solutions for more than 800 customers across a wide range of sectors. Arcplace offers its services via data centers located in Switzerland and is certified to the ISO 27001 standard for information security.


Arcplace AG
Irene Feusi
Mühlebachstrasse 54
CH-8008 Zürich
 +41 44 501 22 00