July 21st, 2020

Digital Transformation at deRham with Arcplace

deRham is one of the big real estate market players in French-speaking Switzerland and aims to deliver on its transformation by integrating digital technologies into all of its activities. The introduction of these technologies implies new features and modes of operation, and Arcplace is lending its support in choosing and delivering the enterprise content management strategy.

(Image source: deRham)

deRham has been involved in real estate since 1899. The company manages more than 8,000 apartments, and each year it signs more than 2,000 new rental contracts and processes more than 50,000 invoices. While paper still plays a big role, deRham wants to digitize part of its processes so that it can work more efficiently with all its customers and partners. This is being done to reduce the environmental footprint, optimize employees’ administrative workloads and to have a more qualitative approach with customers, without losing sight of costs.

A transition plan for a digitized enterprise

To begin with, the leading document and workflow management platform OnBase by Hyland Software will be deployed within the management department. Access to electronic dossiers will allow fast and location-independent consultation. The dossiers are organized over the entire life cycle from receipt to archiving.

The deRham management service is currently supported by the ERP property management software Garaio REM, into which OnBase will be integrated.

To continue on this path of digitization, a process for validating incoming invoices will be set up, based on the OnBase solution proposed by Arcplace. This solution will be integrated with the ERP Garaio REM and the portal TAYO which supports the exchange with tenants, suppliers and owners. This means that the entire process, from the transmission of the invoice to its payment, is digital.

This will be followed by deRham's other departments to implement digital content management throughout the company.

"deRham’s project is exciting because it impacts the whole enterprise, and the implemented solution will make 100% digital processing possible, from the portal right through to integration with various existing software solutions. We can support deRham with our experiences from over 15 real estate customers in Switzerland", explains Romain Rochat, Manager Suisse Romande at Arcplace.

Veronica Pagano, Head of Digital Innovation at deRham: "We can rely on Arcplace’s experience in real estate to deliver an optimal and efficient implementation. We work in a climate of trust and with Arcplace, we have found a partner who listens, one who understands the opportunities arising from the integration of our other business applications. The project team is doing an excellent job and we are delighted with the initial results".

 Electronic Dossiers
 Invoice Automation / P2P
 Enterprise Content Management

Arcplace AG

Swiss company Arcplace AG is a specialized IT service provider in the information management and archiving industry. Arcplace's portfolio includes solutions for the scanning, management and archiving of documents as well as the archiving of data. By combining the latest technologies with innovative service models like Managed Services, Cloud Services or Business Process Outsourcing, Arcplace can provide optimal solutions for companies of any size.

Since its founding in 2006, Arcplace has implemented solutions for more than 900 customers across a wide range of sectors. Arcplace offers its services via data centers located in Switzerland.


Arcplace AG
Irene Feusi
Mühlebachstrasse 54
CH-8008 Zürich
 +41 44 501 22 00